.09 MMYY Mass Change - Please Redeter ACTS Alert
(MMYY) MASS CHG - PLEASE REDETER
This alert is generated when a CA benefit cannot be mass changed for the month indicated because information is missing or inconsistent. Frequently, the cause is an incorrect code keyed on UNIN or EXNS.
●Action:
Verify Social Security income. Review the case for inaccurate, incomplete information or incorrect codes.
Authorize or stop benefits, allowing for
NOAA.
Send the appropriate notice on NORE.
Close the alert.
●Due Date Assigned by ACTS:
14 calendar days from the date the alert is generated.