.07 Missing or Invalid Information ACTS Alert
CAN MISSING OR INVALID
DOB INVALID OR MISSING
INVALID PUBLIC FIGURE INQUIRY
SEX INVALID OR MISSING
STATE SENT CAN-NUMIDENT UNTRIED
SURNAME INVALID OR MISSING
 
AZTECS generates an alert on ACTS for Social Security Numbers (SSNs) that were not verified with the STATE VERIFICATION EXCHANGE SYSTEM (SVES) process. (See ACTS for the types of alerts that exist for unverified SSNs)
 
The WTPI selection on ININ displays the information that needs to be corrected. (See WTPI)
 
Complete the following:
 
Review AZTECS and correct the discrepancy when an alert for an active case is received. When the information is updated, a new WTPY request is sent automatically.
When the new request matches SSA information, WTPI displays within 48 hours that the SSN has been verified.
 
The problem may not be able to be corrected by a review of AZTECS. When this occurs, review the case file(g) for verification that explains the problem. When the discrepancy is resolved, key the appropriate information in AZTECS.
 
When a case review does not solve the problem, complete the following:
 
Send the F011 or A011 notice.
Give the PI ten calendar days to provide the needed information.
Take the appropriate action when the participant responds within the ten day time period.
When the participant does not respond within the ten day time period, see SSN Noncompliance.
 
Due Date Assigned by ACTS: 10 calendar days.