FAA6.H Internal Operations : 01 Program Information
01 Program Information
 
(10/01/10 – 12/31/10)
FAA must provide program information through such means as the following:
 
Publications, including, but not limited to, the following:
Notice content
Notice inserts
Pamphlets and flyers
Downloadable and printable forms and pamphlets from the FAA Web Site
Broadcasts
Telephone hotlines
Radio and television
Personal contact
 
WARNING
Providing program information is mandatory in the following situations:
Eligibility DETERMINATION (See NORE)
Displaying mandatory posters
State declared disasters (See NA Disaster Plan)
Changes in program policy due to changes in the law
Upon request
ONLY the information listed in this section of policy is displayed in the local office or shared with the applicant or participant, unless instruction is issued by the Policy Support Team.