FAA6.F Administrative : 03 Appeals - Overview : G Office of Accounts Receivable and Collections (OARC) Procedures
G Office of Accounts Receivable and Collections (OARC) Procedures
 
(01/01/20 - 12/31/20)
When a hearing request is received at the Office of Accounts Receivable and Collections (OARC), OARC notifies the Office of Appeals via email within one workday(g) from receipt of the request.
 
NOTE A screen print of the email is attached to the hearing request.
 
When the request pertains to an overpayment, OARC completes the following within three calendar days from receipt of the hearing request:
 
Sends copies of applicable documents listed in Preparing the Hearing Packet to the Appellate Services Administration (ASA).
Completes an internal form, listing the documents still needed by the Office of Appeals.
Forwards the hearing request, with the list attached, to the appropriate local office for further processing.