C Verifying Reported Changes - Simplified Reporting
When the participant reports a change, or the change becomes known to
FAA, after the benefits have been approved, complete the following:
●Process all changes that cause the benefits to do one of the following:
When a change of address is the only change that is reported, complete the following:
●Update the address
●Send a Change of Address Information (C008) notice to allow the participant to verify any change in expenses
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When requested expense verification is not provided determine the benefit level without allowing the unverified expenses.
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NOTE When the customer reports that they have moved out‑of‑state, the case must be closed.