.02 Verifying Decreases
 
(01/01/20 - 12/31/20)
When enough information is provided with the reported change, see Effecting Decreases to reduce the benefits without verification.
 
When enough information is provided with the reported change to reduce benefits, verification shall be obtained at the next renewal.
 
At the next renewal, when the verification differs from what was reported. (See Interviewing Renewal Application – Overview)
 
When the reported change indicates additional changes, treat the changes as a separate change reports. (See Multiple Changes)
 
When a reported change does not include enough information to effect the decrease, request verification by completing the following:
 
Request verification no later than close of business on the workday(g) after the date the change is reported.
Attempt a collateral contact to verify the reported change.
Send the appropriate information request notice to the participant, when information cannot be obtained by a collateral contact.
Allow the participant ten calendar days to provide verification.
 
When a new source of earned income is reported for a participant with earned income from a different source already budgeted, consider the following information before effecting a decrease:
 
Does the reported change include information about terminated income?
Does the reported change include information about continuation for both income sources?
Does the reported change include enough information about the new source of income?
Review case file for supporting verification
When the reported change does not include information listed above, see Verifying Changes with Unknow Effect.
 
(See Mandatory Verification for eligibility factors required for each program when adding a participant)