Issuance Time Frames
For NA send the appropriate notice using the following time frames:
●For an approval send the notice by one of the following:
The 30th day from the date of application
The seventh calendar day from the date of application for an
NA expedite.
●For a denial send the notice by the 30th day from the date of application.
NOTE All denial notices must be sent within two
workdays(g) from the decision date. Failure to send the denial notice within two workdays may cause a Quality Control (QC) error.
For CA send the appropriate notice using the following time frames:
●For an approval send the notice by one of the following time frames:
The 45th day from the date of application for new applications
Prior to the end of the current approval period for renewal applications
●For a denial send the notice by the 45th calendar day from the date of application
●For Grant Diversion and CA Kinship the notice must be sent by the 20th day.
When a determination results in benefits being stopped, send a
closure notice allowing for one of the following: