Telephone Expense
(01/01/21 - 12/31/21)
Telephone expenses billed separate from or itemized with rent or mortgage are allowable for NA only. (See Utility Expenses)
When the telephone expense amount is itemized with the rent or mortgage payment, deduct the telephone expense amount from the shelter expense. Budget the expenses separately on EXNS.
Allow a telephone expense when the participant is responsible for the charges (even when it is billed to another person).
NOTE When the participant uses a cell phone document the name of the cell phone service carrier.
Some acceptable forms of verification are as follows:
The telephone bill or proof of payment for minutes attached to a specific device
A receipt from the cell phone service carrier
A screenshot from the cell phone (when the customer only makes payments through the device)
An email from the cellular phone service provider verifying the expense
A participant statement
When the budgetary unit participates in the Lifeline Assistance Program, determine whether a telephone expense obligation remains. Allow a telephone expense when the discount program does not pay the telephone expense in full.
Key the telephone expense on EXPC or EXNS using the TL Expense Code.