FAA2.A Verification and Cooperation : 07 Requesting Verification
Requesting Verification
(01/01/20 –12/31/20)
Request verification when the participant does not have the documents to verify eligibility factors at the time of an interview or a reported change.
Verification can be requested using one of the following:
Additional verification notices sent in AZTECS (See additional verification notices in the Notice Listing.)
The Information Request and Pending Information Agreement (FAA‑0077A) form for internal use only.
NOTE Use the FAA-0077A for face to face interviews. This form must be signed by both the participant and the worker. Upload the signed FAA-0077A into OnBase.
Health-e-Arizona Plus (HEAplus) Request for Information (RFI) letter
AZTECS verification notices and the FAA-0077A form identify the following:
The eligibility factors to be verified
How the eligibility factors can be verified
The budgetary unit member whose responsibility it is to provide the verification
Date the verification is due
The RFI is auto generated from HEAplus and gives a 15-day due date when one of the following occurs:
An application has been correctly submitted in HEAplus
A change was reported which requires more verification
When all eligibility factors have been requested on the RFI, an additional AZTECS request notice does not need to be sent. When the due date of the RFI has expired prior to the interview and all verification has been correctly requested, and there is no additional verification required do not send another AZTECS request notice.
NOTE Do not deny an application prior to the completion of an interview.
Send an AZTECS request notice after a telephone interview or a reported change when the RFI did not list the necessary eligibility factors.
NOTE When sending an additional AZTECS request notice do not list previously requested information that was identified on the RFI.
When both an RFI and an AZTECS request notice was sent and each display a different due date, consider the latter date as the information due date before making a determination.
A participant statement is acceptable when the attempt to obtain other means of verification may cause harm or undue hardship(g). Document the case file(g) with the reason the participant statement was accepted.