FAA2.K Identity and Citizenship (IDCI/NOCS) : 03 Identity : B Legally Changed Identity Due To Violence Or Abuse
Legally Changed Identity Due To Violence Or Abuse
(10/01/13 - 12/31/13)
A participant may have legally changed their identity to protect themselves from violent or abusive circumstances.
These may include, but are not limited to, the following:
Domestic violence
Gang violence reprisal
Participation in a witness protection program
Other similar circumstances
When this occurs and the participant is known to AZTECS under a former identity, complete the following:
Inform the supervisor. Do not take any further actions on the case without supervisor approval. This includes the following:
Registering an application
Changing any participant information in AZTECS
Local office management must take reasonable actions to safeguard the participant's identity, which includes, but is not limited to, the following:
Securing the case file(g) in a locked location.
Informing staff to refer any request for information about the participant's case from any source to the appropriate supervisor.
Elevating the situation to the Policy Support Team (PST) via email by close of business on the day the information is discovered. The PST informs local office management of specific procedures required to process the case.
Do not request additional Social Security number (SSN) enumeration verification from the participant when both of the following occurs:
The State Verification Exchange System states the SSN is invalid by displaying an I in the VR field on CLIS or CLPR
The participant is in the process of legally changing their identity due to violence or abuse