Documented Verification
(01/01/20 - 12/31/20)
Documents are the primary source of verification. Documented verification is written evidence (also known as hard copy) originating from any of the following:
An agency
Individual qualified to have knowledge of the required information
An agency or organizational web site
Verification documents received at the interview and immediately uploaded to the case file(g) are not required to be date stamped. Any documents not uploaded on the same day must be date stamped prior to uploading. This process provides verification of the actual day the information was received by Family Assistance Administration (FAA).
All applications and dropped off verification (mail, fax, dropped off in the FAA lobby) must be date stamped.
Key HC in the verification field when documented verification is used, including documents that are uploaded to the case file.
Do not upload any documents that show the actual residential address of an Address Confidentiality Program (ACP) participant.
Use participant statement verification when the attempt to obtain documented verification may cause harm or undue hardship(g) for the participant. Document the case file with the reason the participant statement verification was accepted.