.04 Domestic Violence Processing Standards
Ensure that participants eligible for expedited services have their NA available timely as defined by expedited service requirements. (See
Eligibility for Expedited)
Apply
verification standards. Assist the participant by using
collateral contacts when possible. Much of the verification may be unavailable.
Consider room payments to the shelter as a
shelter expense.
Establish
NA approval periods for participants.
When a participant notifies the local office of their change of residence to a shelter, complete the following:
●Change the participant's address on ADDR by close of business the day of the reported change.
●Change the participant's address to the shelter's PO Box. When the shelter does not have a PO Box, use the local office as the participant's mailing or residential address.
●Key Y in the CONFIDENTIAL field on ADDR.