B EBT Alternate Changes
Once the EBT Alternate Card Holder has been set up on EBPM, to change the information, complete the following:
 
The EBT Primary Payee must provide written authorization of the request to change the EBT Alternate Card Holder(s). Have the EBT Primary Payee complete the FAA-1004A. Document the request in the case file(g).
Key A in the SET UP OR CHANGE PRIMARY OR ALTERNATE field. Press ENTER to display the ALTERNATE CARDHOLDER 1.
Key C in the ACTION field.
Key the EBT Alternate Card Holder information.
Press ENTER. When transmission is successful, the EBT Processing system displays the following edit message: *INFO* ALTERNATE 1 (2) CLIENT DATA MODIFIED ON THE EBT SYSTEM
When transmission is unsuccessful, the EBT Processing System responds with an edit message indicating the reject reason. Correct the error, and press ENTER again to resubmit the request to the EBT Processing system.
 
NOTE When no C is keyed in the ACTION field, and information is changed, the EBT Processing System displays the following edit message: *ERROR* YOU ARE CHANGING PAYEE INFO. USE CHANGE FUNCTION.