FAA2.F EBT Payee Maintenance (EBPM) : 04 Establishing or Changing EBT Alternate Card Holder
04 Establishing or Changing EBT Alternate Card Holder
When an EBT Alternate Card Holder is required, or to change EBT Alternate Card Holder information, for a case, key A in the SET UP OR CHANGE PRIMARY OR ALTERNATE field.
 
A participant may select up to two EBT Alternate Card Holders for a case. Explain the following to a participant requesting an EBT Alternate Card Holder during the interview:
 
The EBT Alternate Card Holder is issued their own EBT card.
The EBT Alternate Card Holder selects or is mailed their own EBT Personal Identification Number (PIN).
The EBT Alternate Card Holder has full access to the Primary Payee's EBT benefits they are authorized to use.
Funds spent by the EBT Alternate Card Holder are treated as though the EBT Primary Payee spent the funds themselves and will not be replaced.
 
The EBT Primary Payee must provide written authorization to establish EBT Alternate Card Holders.
 
During the interview or when an EBT Alternate Card Holder is requested, complete the Designation of EBT Alternate Card Holder (FAA-1004A) form. The FAA-1004A identifies the person to act as the EBT Alternate Card Holder.
 
Give a copy of the FAA-1004A to the Primary Payee when the Alternate Card Holder will return to the FAA office for an over the counter issued EBT card. Place the original in the case file(g).
 
EXCEPTION
When the selected EBT Alternate Card Holder is a CA EBT Alternate Card Holder, do not have the EBT Primary Payee complete the FAA-1004A.
 
In a combination CA and NA case, a CA EBT Alternate Card Holder can only access CA and an NA Representative can only access NA. Complete the following to block access to the applicable program benefits:
 
Key N in the AUTHORIZED TO USE CASH field to block the NA Representative’s access to CA.
Key N in the AUTHORIZED TO USE FS field to block the CA EBT Alternate Card Holder’s access to NA.
 
For policy and procedures regarding setting up and adding EBT Alternate Card Holder information on EBPM, see EBT Alternate Set Up.
 
For policy and procedures regarding changing EBT Alternate Card Holder information, see EBT Alternate Changes.
 
For policy and procedures regarding deleting EBT Alternate Card Holders from a case, see EBT Alternate Deletions.