FAA2.A Verification and Cooperation : 07 Requesting Verification
07 Requesting Verification
 
(01/01/17 - 12/31/17)
On the day of the interview, send a request for verification to the PI, or the representative. Use the F011 or A011 notice or complete the Information Request and Pending Information Agreement (FAA-0077A - link for internal use only).
 
The FAA-0077A is an agreement between the worker and the PI that identifies the following:
 
The eligibility factors to be verified.
How the eligibility factors will be verified.
Whose responsibility it is to provide the needed verification.
Date the verification is due.
 
Both the PI and the worker must sign the FAA-0077A.
 
Give the PI a copy of the FAA-0077A and place the original in the case file(g).
 
Request information of eligibility factors when any of the following occurs:
 
The PI does not have the verification documents to verify eligibility factors.
Verification was not obtained through a collateral contact to verify eligibility factors.
 
EXCEPTION
Participant statement verification is acceptable when the attempt to obtain other means of verification may cause harm or undue hardship for the participant. Document the case file(g) with the reason the participant statement verification was accepted.
 
WARNING
Do not request verification of the actual residence of an Address Confidentiality Program (ACP) participant.
 
For more information on verifying eligibility factors see Information Verification.
 
Send the appropriate information request notice F011 or A011 notice to the PI when the need for additional verification is discovered after the interview. (See Verification Provided for time frames) Identify the following information:
 
The eligibility factors to be verified.
How the eligibility factors will be verified.
Whose responsibility it is to provide the needed verification.
Date the verification is required in the local office.
 
See policy specific to the factor for action to be taken when the PI fails to provide the necessary verification.
 
WARNING
Reopen the case on REPT when a case is closed because the participant failed to provide verification and the missing verification is provided before the effective date of closure.
 
EXCEPTION
When requested verification for Nutrition Assistance (NA) is not provided, send the NA Denial/Closure (F200) notice, listing all of the requested verification that was not provided. When a Health-e-Arizona Plus (HEAplus) Request for Information (RFI) letter is the ONLY information request, list the missing verification in the F200.
 
WARNING
Do not list any verification items in the F200 that meet one or more of the following:
Were already provided
Were obtained through a collateral contact
Were not included in any verification request related to the application that is being denied. Only include items from an HEAplus RFI when it was the only verification request sent.