FAA1.H Benefit Replacement Procedures : 01 Replacement of Benefits – Replacement Issuance : B Replacement Issuance of Benefits - Food Destroyed by Misfortune
Replacement Issuance of Benefits - Food Destroyed by Misfortune
Food that has been purchased with NA may be destroyed by a misfortune that is beyond the control of the budgetary unit. When this occurs, the food may be replaced up to the actual value of the loss, as stated by the participant. The replaced benefit amount must not exceed one month's NA benefit amount.
The participant must report the destruction of the food to the FAA office within ten days of the incident.
Misfortunes include, but are not limited to, the following:
Appliance failure (refrigerator, freezer, etc.)
Power outage
Request a statement from the participant regarding how the loss or spoilage of food occurred. Elevate the facts of the NA claim by sending an email to the Region Program Manager (RPM), or their designee, that oversees the FAA office making the request. The RPM, or their designee, sends the EBT Emergency Benefit/Cancellation of Benefits OnBase e‑form to the FAA EBT Emergency Benefits Unit at [email protected].