Benefit Resend - Overview
BERE is used to replace CA, NA, and ST benefits that need to be reissued due an EBT system error.
To reissue CA, NA, or ST benefits, complete the following for each benefit to be replaced:
●Key the applicable case number in the CASE NUMBER field.
●Key the document ID number in the DOCUMENT ID field.
●Key the applicable Program Type Code in the PROGRAM TYPE field.
●Press ENTER.
When BERE is processed, AZTECS completes the following:
●Changes the Document Status Code on the applicable issuance history screen (AFIH, FSIH, STIH) to indicate the document ID number is canceled.
●Assigns a replacement document ID number and reissues the benefit during the next daily issuance.
NOTE When the benefit being replaced includes a recoupment, AZTECS cancels the recouped amount. AZTECS assigns a replacement document ID number and reissues the benefit during the next daily issuance.