FAA1.H Redemption Procedures : 02 Returned/Redirect Benefits - Overview
02 Returned/Redirect Benefits - Overview
Policy and procedures regarding cancellation of EBT benefits are outlined in EBT Canceling Benefits.
 
To redirect benefits using RERB, complete the following:
 
After keying information for all benefits press ENTER.
When there is no such issuance for the case and program, or one of the following is invalid, an edit message displays:
Case Number
Document Number
Action Date
Program Type
Information in the ACTION and REASON fields must be compatible with the current status of the issuance on AFIH or FSIH for each situation. When not compatible, the following edit message displays:
ACTION/REASON INCOMPATIBLE WITH CURRENT DOCUMENT STATUS
When all actions are validated, complete each action individually.