FAA1.F The Interview : 01 The Interview - Overview : B Interviewing NA Expedited Applications : .03 Interviewing NA Expedited Applications - Expedited Application Submitted by Mail or Fax
.03 Interviewing NA Expedited Applications - Expedited Application Submitted by Mail or Fax
 
(01/01/19 – 12/31/19)
NA applications received by mail or fax have the HEAplus data entry process completed by Centralized Document Services (CDS) within 24 hours.
 
When an application screened by HEAplus is determined as NA Expedite eligible, the following applies:
 
●Call the participant no later than the next workday(g) to attempt to complete an interview.
●When the participant cannot be reached by phone, ensure the five-day interview date is keyed on INDA. The five days begin the day after receipt of the NA application. (See NAX Expedited Application Screening.)
●AZTECS sends the Appointment Notice (X904) to the participant when the application is registered in AZTECS. NA expedite interviews must be completed within 5 days of the application date.
●The participant may request an office interview, telephone interview or home-based interview.