FAA1.D Application Requirements : 03 Where to Apply - Overview
03 Where to Apply - Overview
 
(01/01/18 - 12/31/18)
Applications may be turned in using any of the following methods:
 
In person; applications for benefits may be turned in to any FAA local office
On-line through Health-e-Arizona Plus
Over the phone by calling the centralized Customer Support Center for HEAplus, AHCCCS and DES Family Assistance Administration (FAA).
 
All paper applications must be submitted into HEAplus and uploaded into OnBase within one workday(g) of the date of the application.
 
NOTE Public Resource Computers are available in some FAA lobbies to assist applicants in applying on-line through Health-e-Arizona Plus.
 
When an applicant visits an FAA local office, the applicant must be allowed to submit the application and complete the interview regardless of where the applicant lives.
 
When the applicant chooses not to stay for an interview, the application must be submitted into HEAplus by the receiving office. Provide the applicant with the phone number for the FAA interview line. The FAA interview line is (855) 777-8590.