FAA1.A Background and Introduction : 09 Translation Requirements - Overview : A Translation Services for Written Verification
A Translation Services for Written Verification
(01/01/18 –12/31/18)
When an FAA office staff member requires a written document translated to English, complete one of the following:
Determine whether there is an FAA office staff member who can assist with the translation. When there is a staff member who can assist with the translation, request their assistance.
When the FAA office is unable to assist with the translation contact one of the following via email, based on the translation needed:
For translations from Spanish to English, contact the Centralized Document Services (CDS) at [email protected] for translations from Spanish to English.
For all other languages, contact the Policy Support Team (PST) at [email protected].
When sending an email to CDS or PST for translation, the email request must contain all of the following information:
AZTECS case number and HEAplus application ID.
AZTECS case name and, if different, the name of the HEAplus main contact.
Document ID Number and Document Received Date.
The original language in which the document is written.
A copy of the document that needs to be translated. (Please provide the document as an attachment to the email.)
A snippet of HEAplus or OnBase (See the Document Translation Process Desk Aid in SharePoint (internal use only) for Snipping Tool instructions.)
When the English translation is completed, the translated document is uploaded into OnBase or HEAplus and the requestor is notified by email.