FAA1.A Background and Introduction : 07 Handling Special Cases - Overview : I Handling Special Cases – Customers Under the Influence
I Handling Special Cases – Customers Under the Influence
 
(01/01/18 - 01/31/18)
For the safety of customers and staff, a customer that comes into the FAA office under the influence of a drug or alcohol may be asked to come back at a later time.
 
For procedures, see Dealing with Customers Under the Influence in the FAA Policy SharePoint Site Doc Library. (Internal use only)