FAA1.A Background and Introduction : 07 Handling Special Cases - Overview : G Handling Special Cases - Impartiality
G Handling Special Cases - Impartiality
(01/01/12 - 03/31/12)
When employees feel they cannot be fair about a case, the case must be given to management as a possible conflict of interest. The reasons for the impartiality must be explained in detail. Management decides whether the case should be reassigned.
The Region Program Manager can grant exceptions when sending the case file(g) to another office causes a hardship.