FAA1.A Background and Introduction : 07 Handling Special Cases - Overview : F Handling Special Cases – Requests for Reasonable Accommodations
F Handling Special Cases – Requests for Reasonable Accommodations
 
(01/01/19 - 12/31/19)
Participants who have disabilities must have equal access to programs, services, or activities as required under the Americans with Disabilities Act (ADA) or the Rehabilitation Act.
 
A participant must not be discriminated against based on a disability in admission to, access to, or operations of programs, services, and activities.
 
Types of disabilities that might prohibit equal access to programs, services, or activities include, but are not limited to, the following:
 
Hearing Impairments
Mental Impairments
Mobility Impairments
Psychological Disorders
Specific Learning Disabilities
Visual Impairments
 
A participant may request accommodations due to an impairment. When a request for accommodations is received, complete the following:
 
Discuss individual needs and the preferred accommodation with the participant
When available, provide the participant with the preferred accommodation
When the preferred accommodation is not readily available, provide an interim accommodation that is acceptable to the participant
 
Elevate the request for accommodation as follows:
 
When the preferred accommodation, that is not readily available, is for a visual impairment, elevate the request to the Special Assistance Worker (SAW) unit. (See Handling Accommodation Requests – Visual Impairments for procedures)
When the preferred accommodation, that is not readily available, is for any other impairment, elevate the request to the DES ADA Coordinator.
 
WARNING
Do not decline any request for accommodation.