.04 Handling Employee Cases – Receipt of an EBT Card
 
(01/01/20 - 12/31/20)
A DBME employee may order an EBT card via phone or request an over-the-counter (OTC) card.
 
Employees requesting an OTC card from their assigned office must comply with the following:
 
Request an OTC card from their LOM or direct supervisor
Request an OTC card during their approved break or lunch hour
 
The LOM or supervisor must follow all established EBT policy, including documenting the type of identification that was used. The LOM or supervisor must notify the Employee Benefit Unit (EBU) of the OTC EBT card issuance via email on the date of issuance.
 
A DBME employee may go to any FAA office during the employee’s nonwork time and follow the regular EBT issuance process.