Revision 06 (10-01-08 through 12-31-08) : FAASOP Standard Organizational Procedures
FAASOP Standard Organizational Procedures
 
FAASOP.B15A - Incoming Calls
The greeting changed. Also, added additional customer contact information verification.
 
FAASOP.D02B.02 - Organizing Case Files - Case File Format - Side One, Left - Program Compliance (tab one)
Added the verification of the most current shelter expenses and utility allowance to the list of information placed under Program Compliance tab.
 
FAASOP.D02B.08 - Organizing Case Files - Case File Format - Side Two, Right
Removed A1 and A2 standard verification from Side Two Right and placed under Program Compliance Tab section.