Revision 48 (01-01-20 through 12-31-20) : FAA6 Case Maintenance and Administrative Lists
FAA6 Case Maintenance and Administrative Lists
 
Added that information can reported by calling the centralized Customer Support Center. Created links for all reporting methods. (Effective 03/02/2020)
 
Archived 01/21/2020
Archived 03/09/2020
Added additional policy regarding the death of the PI. (Reference changed from FAA6.A12A.08) (Effective for all applications received or eligibility determinations completed on or after 01/21/2020) Reference to keying the PI OU and keying the PO INELIG REASON Code on SEPA have been removed. (Effective with denial or closure actions completed on or after 03/09/2020)
 
Added that a new ACTS alert is generated with a 3-day due date when the participant complies with the MAC after the auto close process but prior to the effective date of closure. (Effective for all applications received on or after 02/24/2020)
 
Removed reference to the TIPS process generating the PROCESS MAC (HEAPLUS ID) ACTS Alert. (Effective for all applications received on or after 02/24/2020)
 
Relocated policy from FAA6.A12A.08 to FAA6.A03. Added additional policy regarding the death of the PI. (Effective for all applications received or eligibility determinations completed on or after 01/21/2020)
 
Removed warning because it only pertains to Restored benefits and corrected that OARC sends an email to R and A. Also added that AZTECS recoups ten percent of the supplement against an overpayment claim. (Effective 03/02/2020)
 
Removed note regarding when CA or NA are in open status and benefits have already been issued the underissuance is a supplement. Added that AZTECS recoups ten percent of the supplement against an overpayment claim. (Effective 03/02/2020)
 
Changed wording to clarify that supplements are for additional benefits for current or future months. (Effective 03/02/2020)
 
Updated language removed warning box which stated that for CA, SSA or UI, confirm that they have recovered an overpayment amount and the benefits were decreased based on the higher amount initially received. (Effective 03/02/2020)
 
Added that AZTECS recoups ten percent of the supplement against an overpayment claim. (Effective 03/02/2020)
 
Added a new subject to provide information and direction for when the department may reduce up to the full amount of an overpayment claim, which is considered a compromise. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction for when an overpayment is based on Agency Error or Inadvertent Household Error the person may request to compromise the overpayment. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction for when person responsible to pay the overpayment may submit a request for a compromise to the Overpayment Unit (OPU). (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction for when OPU is notified that a request has been submitted for an overpayment compromise. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction for when OPU is notified that a request has been submitted and information on extensions is provided. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction that all compromise household members currently residing together that were part of the NA benefit household during the months of the overpayment must be listed. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction that there are two compromise household groups used to determine the NA compromise. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction for when the person is identified as a Group 2 compromise household. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction that the compromise expense deduction is determined using allowable expenses that the household is obligated to pay. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction that the Actual Expense deduction uses the verified actual expense amounts for the last calendar month which the compromise household is responsible to pay. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction that the Percentage Expense Deduction allows a separate deduction for each expense category. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction that the amount of the Compromise Food Expense deduction is determined based on the current Thrifty Food Plan. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information that the compromise household size deduction is based on the number of people in the compromise household. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information that compromise discretionary income is used to determine the eligibility for the Compromise NA Overpayment Amount. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction that based on the monthly income the compromise amount is determined. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction that after the required verification is received, the OP Unit completes the determination. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction for when the person requesting the compromise is eligible for a compromise. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction for when the NUTRITION ASSISTANCE OVERPAYMENT OFFER OF COMPROMISE agreement is received. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added a new subject to provide information and direction for when the person requesting the compromise is NOT eligible for a compromise. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added information and direction for when an NA compromise is received. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Added information and direction for when an NA overpayment compromise can be requested. (Effective for all NA Overpayment Compromises requested on or after 01/21/2020.)
 
Additional income exclusions were added based on the Hopi Family Assistance Program (HFAP) amendment to their Tribal Family Assistance Plan (TFAP). (Effective for all eligibility determinations completed on or after 01/06/2020)
 
Changes were made because broadcasts sent by email were retired on 11/04/2019 and the What’s Changed CNAP Manual page replaced them. (Effective for all policy disseminations completed on or after 01/06/2020)
 
Changes were made because broadcasts sent by email were retired on 11/04/2019 and the What’s Changed CNAP Manual page replaced them. (Effective for all policy disseminations completed on or after 01/06/2020)