Revision 47 (01-01-19 through 12-31-19) : FAA1 System Information and Application Screening
FAA1 System Information and Application Screening
 
Updated formatting and added new verbiage regarding PC specific policy. Moved EXCEPTION regarding the Case Read Protest Process must be completed, prior to elevating a PC. (News Flash 19‑043F, effective 10/07/2019)
 
FAA1.A02C.01 – Request for Field Inquiry
 
Added brand new reference and process for requesting Field Inquiries. (News Flash 19‑043F, effective 10/07/2019)
 
Revised to match the DES list of discrimination reasons. (Effective 10/07/2019)
 
Updated formatting and outdated language and revised language for clarity. (Effective 10/07/2019)
 
Updated formatting and outdated language and revised language for clarity. (Effective 10/07/2019)
 
Added documents in the wrong case as a physical security issue and added a link to CDS. (News Flash 19‑027F, effective 09/09/2019)
 
Added information specifying that requests from other States are only processed by specialized staff at the Tucson Processing Center. (Effective 11/12/2019)
 
Modified procedures for reporting conflict of interest-added HEAplus. (Policy Change Alert 19‑025F, effective 10/07/2019)
 
Added conflict of interest requirements and changed to annually. (Policy Change Alert 19‑025F, effective 10/07/2019)
 
Updated conflict of interest procedures for supervisors. (Policy Change Alert 19‑025F, effective 10/07/2019)
 
Updated formatting and language. Removed EXCEPTION that the RPM can grant exceptions or request dual controls when sending the case file to another office causes a hardship. (Effective 10/07/2019)
 
Removed EXCEPTION that the RPM can grant exceptions or request dual controls when sending the case file to another office causes a hardship. (Effective 10/07/2019)
 
Added information for visual impairment accommodations (Policy Change Alert 19‑003F, effective 02/22/2019)
 
Added subject regarding visual impairment accommodations (Policy Change Alert 19‑003F, effective 02/22/2019) Added requirement for participant’s email for readable PDF option. (News Flash 19-032F, effective 08/05/2019)
 
Removed the warning and bulleted out what cannot be used when the agency does not have an interpreter for an LEP participant. (Effective 10/14/2019)
 
Added clarification of when a request for translation for a notice can be elevated to PST. (Effective 09/23/2019)
 
FAA1.A15 – AZSNAP
Revised the description of the project, clarified the roles the worker has in the process and updated the old process with the new process. (Effective 10/14/2019)
 
Reorganized for clarity and updated current language and formatting. (Effective 09/30/2019)
 
Revised for clarity. Added clarification about required verification of identity when postponed verification is needed to complete NA expedite. Added clarification about actions to take when an expense cannot be verified within 30 days of the application. (Policy Change Alert 19‑016F, effective 07/15/2019)
 
Revised bullets and language for clarity and updated formatting. (Effective 09/30/2019)
 
Revised bullets and language for clarity and updated formatting. (Effective 09/30/2019)
 
The overview was expanded to give more details at the beginning instead of having to link elsewhere when an answer is needed quickly. (Effective 09/30/2019) Clarified the timeframe that an authorized representative remains in effect. (Policy Change Alert 19‑028F, effective the benefit month of 10/2019)
 
Expanded the policy regarding consent for an authorized representative and revoking an authorized representative. (Effective 09/30/2019) Clarified the timeframe that an authorized representative remains in effect. (Policy Change Alert 19‑028F, effective the benefit month of 10/2019)
 
Added a link to Additional Programs Requested During Interview. (Effective 05/13/2019)
 
Added the use of the FAA-1475A when requesting verification of out-of-state benefits. Removed information on Cash Out States. (Effective 11/12/2019)
 
Added information specifying that requests from other States are processed by specialized staff. (Effective 11/12/2019)
 
Added SVES information that is verified upon receipt. (Policy Change Alert 19-018F, effective for all determinations completed 07/29/2019 and later)
 
Added clarifying information for when EMVI employers may be contacted. Clarified when to generate a new EMVI record. (Policy Change Alert 19‑020F, effective for all determinations completed on or after 08/26/2019)
 
Revised for clarity NA expedited eligibility requirements. Added directions for using the application or verification to determine NA eligibility. Added clarification for when using SUA to determine NA expedite eligibility. (Policy Change Alert 19‑016F, effective 07/15/2019)
 
Revised for clarity NA expedited eligibility requirements. Added directions for using the application or verification to determine NA eligibility. Added clarification for when using SUA to determine NA expedite eligibility. (Policy Change Alert 19‑016F, effective 07/15/2019)
 
Revised for clarity and added directions for when the applicant cannot be reached by phone. (Policy Change Alert 19‑016F, effective 07/15/2019)
 
FAA1.F01C.02 – Auto Close Process
Removed Renewal Application from the title. Added Mid Approval Contact (MAC) to the auto close process. (Effective 02/25/2019)